Are your clinic ops healthy? 5 questions to check

With just over 3,100 practising vets nationwide, it’s no surprise that New Zealand’s veterinary workforce feels a little stretched.

And when extra hands aren’t exactly easy to...

What the best clinic websites do differently

Most pet owners meet your clinic on a phone screen before they ever meet you in person. 

Want to make the most of that first impression? Read on. 

You have three seconds,...

Five messages your clinic can copy and use today

Timely, proactive communication is all about showing up for your clients (and their pets). Here are five handy templates you can copy, personalise and send. 

Appointment...

The law change that's about to fill your waiting room

Renting with a pet in New Zealand recently got easier – and the flow-on effect could land directly on your appointment book.

Since December, landlords must have reasonable...