Automated reminders
Keep clients coming back, automatically
With Vetdesk’s automated reminders, reduce missed appointments, keep clients on track, and give your staff more time for hands-on care—all effortlessly.
Why use automated reminders?
No need to pick up the phone and confirm bookings. Automated reminders ensure clients stay on schedule, helping pets receive the care they need, when they need it.
How does it work?
Vetdesk’s reminder system is fully integrated with your app and Practice Information Management System (PIMS).
For every booked appointment, Vetdesk sends reminders via SMS, email, or in-app notifications at times you choose. We set it up once, and Vetdesk handles the rest.
What you’ll get
Vetdesk’s automated reminders include everything you need to keep clients informed.
Customisable reminder times
Set reminders to go out when it suits your workflow.
Multiple reminder channels
Reach clients via email, SMS and push notifications.
Personalised messages
Create reminders that feel personal, reflecting your clinic’s brand voice.
Vaccination alerts
Remind clients when their pets’ shots are due.
Health check prompts
No visits or purchases in 6+ months? Vetdesk sends a friendly nudge.
Post-visit surveys
Get feedback automatically after each appointment.
Easy client interface
Clients can view, manage and respond with just a tap.