Two-way communication
A direct line to your clients.
Make it easy for clients and your clinic to stay in touch, with secure two-way messaging built into Vetdesk.
Why two-way communication?
Some conversations continue after the appointment. It could be a quick question, an update on how a pet is doing, or something a client wants to check with your team.
Vetdesk gives your clinic and clients a simple, direct way to stay in touch, keeping every conversation together in one place.
How does it work?
Messages are sent, read and replied to within Vetdesk. When a new message arrives, the recipient receives a push notification and an email letting them know there’s something waiting for them.
Clients open the app to read and reply, while clinic teams manage conversations through the Vetdesk desktop dashboard.
What you’ll get
Vetdesk makes it easy to keep conversations flowing via the same channel.
Two-way messaging
Give clients a direct way to message your clinic, with replies handled through Vetdesk.
Push and email notifications
Recipients are alerted when a new message is waiting.
One place for all conversations
Messages and replies stay together in Vetdesk, making it easy to follow the thread from start to finish.