Switching practice management systems is nobody’s idea of a good time. So here’s good news for clinics on a Covetrus practice management system: you don’t have to.
If you use VisionVPM, RxWorks or Ascend, your clinic can have its own app for clients and carry on working the way you do now.
Here’s what that looks like.
Your clinic’s own app syncs with your existing system
First, what Vetdesk isn’t: a practice management system, or one of the many simple booking apps on the market.
It’s your clinic’s own app – powered by Vetdesk, branded with your name, logo and colours, and designed to keep you connected with clients between visits. Pet-care advice, online shop, bookings, reminders, two-way communication, loyalty and wellness programmes – you name it. It’s like putting your clinic into your clients’ pockets.
How does it do all that? It syncs with your Covetrus practice management system. Setup is quick and simple: we handle it, and once it’s done, the two keep each other up to date automatically.
So what does “synced” mean in practice?
Every client sees what matters to their pet
When clients open your clinic’s app, everything they see is about their pet. Data from your Covetrus system feeds into it, so the articles and products on show are tailored to their pet’s breed and health conditions.
Each clients gets an app that feels made for them, which gives them more reason to use it every day.
Booking, products and loyalty data flow both ways
Syncing runs in both directions. A client books in the app, and the appointment details go into your system. Your team book or change something in your system, and the app reflects it.
Product purchases, loyalty and wellness programmes work the same way: the app shows what’s in your system, and your system picks up what happens in the app. Nobody has to re-type anything or check two sets of records.
Send client newsletters (or ask us to do it for you)
You can also use the Vetdesk dashboard to email your clients, whether they’ve downloaded your clinic’s app or not.
Vetdesk pulls client details and email addresses from your Covetrus system, so you can write to everyone at once or segment recipients by pet’s breed or age.
Create the newsletter yourself or, if you’re short on time, ask the Vetdesk team to do it for you. Marketing support is included in your standard monthly fee, which means you don’t need to hire a marketing person or pay for a separate email platform like Mailchimp.
Keeping clients close has never been easier
On VisionVPM, RxWorks or Ascend? Your clinic’s own app plugs into your system and does the connecting in the background. Your team carry on as usual and your clients hear from you all year round.
Not using a Covetrus system? We’re adding integrations all the time. Tell us which one you’re on, and who knows, a friendly word to your provider might help us get there sooner.
Either way, we’d love to show you what your clinic’s own app could look like: request a demo.
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