Wondering if your vet practice is in tune with the times? As we step into 2025, here’s a handy list of trends you should know about.
And remember, Vetdesk is here to help you stay ahead of the curve.
1. Embrace tech integration
You’ve invested in state-of-the-art clinical tools—but what about the client-facing side of your practice?
In 2025, seamless tech integration isn’t optional. It’s expected. From online bookings and eCommerce to client communications and digital health records, Vetdesk works with your existing PIMS—not against it—to reduce manual tasks and enhance every part of the client experience.
No disruption. Just smarter systems that support your team and your clients.
2. Happy staff, happy life
The vet industry is no stranger to stress—and the numbers back it up. In New Zealand, over 90% of vet nurses report high stress levels, and compassion fatigue remains a widespread challenge.
With Vetdesk automating routine admin, your team can focus on what they do best: caring for patients. Enjoy fewer interruptions, more meaningful work and a better work-life balance for everyone.
3. Time to go green? Go digital
More and more vet clinics across New Zealand are embracing sustainability in their day-to-day tasks—from using rechargeable batteries to switching to compostable packaging, and of course, going digital.
Vetdesk supports this shift—offering paperless bookings, eComms, client record access, and even a sleek, user-friendly website if needed.
4. Fur baby fine dining
As pet owners become more health-conscious, demand for premium pet diets is on the rise. It’s estimated that, by 2027, global sales of premium pet food could reach US$59 billion (NZ$96 billion).
With Vetdesk, you can hop on this trend by offering a curated selection of premium dietary options through your new online shop, with products delivered automatically via dropshipping.
5. Pet care for tech-savvy Millennials
With Millennials more likely to have children later in life and work from home, global stats show they represent a growing segment of pet owners. And this brings new digital demands.
With Vetdesk, your clinic meets them where they are—on their phones. From bookings to reminders, product orders to pet info access, Vetdesk delivers a smooth digital experience that feels effortless to clients, and incredibly efficient for your team.
6. Building a connected community
Pet care doesn’t stop at the clinic door. Clients want to feel informed, supported, and part of a like-minded community.
Vetdesk makes that easy. Share expert pet-care content, run pet photo contests, and send out newsletters—all from one platform. Keep your clinic top of mind and your clients genuinely engaged between visits.
Ready to future-proof your practice?
Vetdesk helps you stay on top of industry trends while simplifying daily operations.
Request a demo today and see how we can support your growth, reduce admin and deliver exceptional client care in 2025 and beyond.
