Still spending hours each week managing bookings over the phone? Here's how Vetdesk can help you avoid just that.
Between juggling time slots, rescheduling requests and follow-up admin, it’s easy to lose valuable time you could spend on patient care.
That’s where Vetdesk comes in.
Vetdesk’s branded app integrates seamlessly with your clinic’s existing Practice Information Management System (PIMS), making online appointment scheduling easier—for both you and your clients. Here are five ways it transforms the way your clinic runs.
1. Save time for what matters most
Real-time online bookings dramatically reduce the admin burden. Instead of back-and-forth phone calls, your clients can book appointments themselves—any time, from anywhere.
Because Vetdesk syncs directly with your PIMS, your front desk team can spend less time on repetitive tasks and more time on what they love: welcoming clients, supporting vets, and helping pets get the care they need.
2. Offer a seamless client experience
Today’s pet owners expect convenience—and Vetdesk delivers. With your clinic’s app on their phone, clients can book, view or reschedule appointments 24/7, without needing to wait for clinic hours.
Importantly, they can access the booking feature through your website and directly via your Vetdesk app, whichever suits them best.
No more phone queues. No more last-minute calls. Just a smooth, stress-free experience they’ll appreciate (and return for).
3. Improve communication at the point of booking
Want clients to arrive better prepared? Vetdesk lets you display tailored messages during the booking flow—whether it’s fasting instructions, reminders to bring records, or prompts to choose the right appointment type.
It’s a smart way to answer FAQs before they even need to ask, making every consult more efficient.
4. Support clinic growth without the growing pain
More appointments don’t have to mean more admin. With Vetdesk streamlining your booking process, your clinic can handle higher volumes with ease.
That means fewer gaps in your schedule, increased client retention and more revenue—without overwhelming your team.
5. Customise appointments to fit your workflow
Every clinic is different. Vetdesk allows you to create and label appointment types based on your services—think wellness checks, vaccinations, dental consults, or urgent care.
This ensures your schedule reflects your priorities, and that each consult is allocated the right time and team support.
Like to see Vetdesk in action?
Request a demo here and discover how Vetdesk can lighten the admin load, improve client satisfaction and help your team focus on what they do best: caring for Kiwis’ beloved companions.
