Running a vet clinic means juggling patient care, client communication, admin… and about 27 other things before lunch.
But here’s the good news: some of those tasks can now run in the background.
Appointment reminders
No more playing phone tag, no more forgotten appointments.
Your clinic-branded Vetdesk app sends automated reminders before their visit - via push notifications, email or text. Clients can confirm or reschedule directly through the app.
Pre-appointment instructions
Ensure clients arrive prepared.
From fasting to bringing stool samples, certain appointments need prep. Vetdesk automatically sends instructions based on the appointment type, reducing confusion and minimising last-minute reschedules.
Health check prompts & vaccination alerts
Catch issues before they become problems.
Vetdesk prompts clients when their pet is due for a check-up, vaccine or parasite prevention - helping you stay ahead of preventable conditions and keep pets on track with their health.
Pet product subscriptions
Clients love convenience, and pets benefit from consistency.
With Vetdesk’s e-commerce feature, clients can subscribe to flea treatments, prescription food and other essentials. The platform handles ordering and delivery - so pets don’t miss a dose and you don’t miss a sale.
Targeted client education
Clients want to do the right thing - they just don’t always know how.
Vetdesk lets you automate educational content and advertising based on appointment type, age or condition. Whether it’s post-op care tips or puppy teething advice, clients get relevant, vet-approved info right in your app - not from a random Google search result at 10pm.
Post-visit surveys
Want feedback you can actually use?
After each visit, Vetdesk can send a short survey automatically. It’s an easy way to spot what’s working, catch small issues before they become big ones, and show clients you care about their experience as much as their pet’s health.
Loyalty programme tracking
Vetdesk’s built-in loyalty programme tracks points automatically, so clients always know how close they are to their next reward.
It’s completely hands-free for your clinic - no spreadsheets, no stamps - and it gives clients a fun reason to stay engaged.
Start automating the care that matters
The best care doesn’t always come from doing more - sometimes, it comes from doing less, better.
With Vetdesk, you can automate the essential touchpoints that keep clients engaged and pets healthy, without adding to your team’s workload.
👉 Request a demo to see how Vetdesk helps you simplify pet care, one smart workflow at a time.
